Last updated: September 14, 2026
General Information Only
The content on this website — including all pages relating to ketamine dependence, addiction, recovery, our programme, RFiveapp™, family support and clinical or professional information — is provided for general information purposes only.
Nothing on this website constitutes, and should not be relied upon as, individual clinical, medical, psychiatric, psychological, diagnostic or therapeutic advice. It is not a substitute for professional assessment, diagnosis or treatment provided by a qualified practitioner who is familiar with your individual circumstances.
Browsing this website, reading its content, completing an enquiry form, or submitting a research questionnaire does not create a clinical, therapeutic or professional relationship between you and Recover360 Ltd.
An enquiry is not an assessment, a diagnosis, a confirmation of suitability for our programme, or an emergency referral. Any clinical relationship only begins once a formal assessment and agreement to proceed has taken place through our dedicated enquiry and assessment process.
Recover360 is not an emergency, crisis-response, detoxification, or acute medical or psychiatric service. This website and our enquiry forms are not monitored continuously, and neither should be used when an immediate response is required.
If you or someone else is in immediate danger, experiencing a medical emergency, or needs urgent mental health support, please contact:
Concerning physical symptoms associated with ketamine use — including but not limited to urinary, bladder or abdominal symptoms — may require prompt medical assessment. Do not delay seeking medical help while waiting for a response from Recover360.
This website does not diagnose, treat, cure or prevent any medical, psychological or psychiatric condition, including ketamine dependence or any other substance use disorder. Descriptions of ketamine dependence, its signs, symptoms and impact are provided to support general understanding only, and are not intended to be used for self-diagnosis or to diagnose another person.
If you are concerned about your own health, or the health of someone else, please seek advice from a GP, pharmacist, or other appropriately qualified healthcare professional.
Descriptions of the Recover360 programme, its components, clinical approach, governance and outcomes on this website are provided to help you understand what the service intends to offer. They describe our approach in general terms and do not constitute a guarantee of any particular treatment, outcome, or level of care for any individual.
Whether the Recover360 programme is appropriate for a particular person can only be determined through an individual assessment. An enquiry, referral, or expression of interest does not guarantee suitability, acceptance onto the programme, or the availability of a place.
Recover360 does not claim to provide every form of addiction, medical, or mental health care, and does not replace the responsibilities of other professionals or services already involved in a person’s care.
RFiveapp™, our proprietary digital recovery platform, is intended to support reflection, recovery planning and everyday engagement with recovery. It is not an emergency, crisis-response, or continuously monitored service, and it does not replace clinical judgement, professional care, or human relationships.
Information and features within RFiveapp™ should not be relied upon as a substitute for professional advice or urgent support.
Where this website refers to research, evidence, outcome monitoring or lived experience, this reflects the current stage of Recover360’s development and is intended to be read honestly and in context. We aim to be clear about what is supported by evidence, what is still developing, and what has been learned through service delivery. General information about research or evidence should not be interpreted as a clinical recommendation for any individual.
This website may refer to or link to external organisations, services or resources, including the NHS, Samaritans, and other third parties. Recover360 Ltd is not responsible for the content, advice or services provided by third parties, and inclusion of a reference or link does not imply endorsement.
While we make reasonable efforts to ensure that the information on this website is accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is complete, accurate, or current. Recover360 Ltd accepts no liability for any loss or damage arising from reliance on the content of this website, to the extent permitted by law.
This Clinical Disclaimer should be read alongside our Website Terms of Use, Privacy Notice, and Safeguarding Policy.
We may update this Clinical Disclaimer from time to time to reflect changes to our service or for legal or regulatory reasons. The “Last updated” date at the top of this page shows when it was last revised.
If you have any questions about this Clinical Disclaimer, please contact us:
If you or someone else is in immediate danger, please call 999.
