The Recover360 Programme is a specialist, research-led and evidence-informed recovery pathway initially developed for people affected by ketamine dependence.
It brings together psychological, relational, physical and practical support within one clinically coordinated programme. Recover360 focuses on helping participants achieve and sustain change, understand what has happened, stabilise the present and begin rebuilding a meaningful and sustainable life.
Every participant is recognised as a whole person. Support is responsive to individual circumstances, needs, strengths and recovery goals while remaining grounded in a clear clinical framework.
The initial Recover360 pilot is designed for adults aged 18 and over who are experiencing difficulties connected with ketamine use or dependence and want structured support to make and sustain change.
The programme may be appropriate for someone who:
A formal diagnosis is not required to make an initial enquiry. Suitability is considered individually through the Recover360 assessment process.
Recover360 is not an emergency, crisis, detoxification or acute medical service. Where a person requires urgent medical, psychiatric or crisis intervention, we will explain why another service is needed before or alongside participation.
Planned – future phase, not currently available
Young people aged 16–17 are an explicit part of Recover360’s planned service population. Following the initial adult pilot, a dedicated Young Person Pathway will build on the established core model while being specifically adapted for adolescent development, family involvement, consent, confidentiality and safeguarding.
As part of Recover360’s phased development, the pathway will progress through specialist clinical, safeguarding, insurance and legal review, ensuring that its workforce, referral arrangements and digital infrastructure are designed appropriately for young people from launch.
Addiction rarely affects only one area of life. Substance use may become connected with emotional distress, physical health, relationships, isolation, confidence, routines, education, employment and a person’s sense of identity or future.
These difficulties can reinforce one another. Addressing them in isolation may leave important needs unseen or require the individual and their family to coordinate multiple forms of support themselves.
Recover360 is designed so that each element contributes to a shared recovery direction. Psychotherapy, recovery education, family support, physical wellbeing, nutrition, Recovery Navigation and RFiveapp are connected around the participant rather than delivered as unrelated interventions.
The Recover360 programme journey is organised around three connected pillars.
Supports the person to understand their substance use, engage with change and strengthen the foundations of recovery.
Focuses on rebuilding psychological and physical wellbeing, relationships, stability and everyday functioning.
Supports the development of identity, agency, purpose and a future that is no longer defined by addiction.
These pillars are connected rather than strictly sequential. Participants may move between them and make progress in different areas at different times. RFiveapp extends the same journey into everyday life through five pillars: Recover, Restore, Reconnect, Reinforce and Reclaim.
CONNECTED PROGRAMME MODEL
Each component has a distinct role while contributing to one shared recovery direction — connected around the participant rather than delivered as unrelated interventions.
The programme combines a number of complementary forms of support. The precise pathway is considered according to individual need, clinical suitability and the level of support being provided.
Individual psychotherapy provides a confidential therapeutic space in which participants can explore their experiences, relationships, emotions, patterns of substance use and hopes for change.
The work is person-centred and relational, while drawing appropriately on evidence-informed psychological approaches. It aims to support insight, emotional regulation, personal agency and the development of more sustainable ways of responding to distress and difficulty.
Psychoeducation helps participants understand addiction, ketamine-related harm, recovery processes and the relationship between thoughts, feelings, behaviours, physical health and environment.
Information is translated into practical reflection and change. The purpose is not simply to provide knowledge, but to help participants recognise their own patterns and make more informed choices.
Facilitated group work offers opportunities for learning, reflection, shared understanding and connection with others engaged in recovery.
Groups are structured to support psychological safety, respectful participation and purposeful recovery work. Participants are never expected to disclose more than feels appropriate, and clear boundaries support confidentiality and mutual respect.
Recovery Navigation provides a consistent point of connection across the programme. It helps participants understand their priorities, translate therapeutic insight into everyday action and make sense of the different forms of support available to them.
Recovery Navigation may also help identify practical barriers, strengthen engagement and support appropriate coordination with other services or professionals, subject to consent and clinical need.
Where appropriate and agreed, family involvement can support understanding, communication and healthier relational patterns. Recover360 also recognises that family members may need support in their own right.
Family work is guided by consent, confidentiality, safeguarding and the needs of everyone involved. Participation does not mean that families become responsible for monitoring or managing another person’s recovery.
Recovery can place significant demands on the body. Physical wellbeing support encourages safe and appropriate movement, improved routines and a greater awareness of how physical health can influence mood, energy, sleep and recovery engagement.
Any physical activity is considered in relation to individual health needs and does not replace medical assessment or treatment.
Nutrition support helps participants consider how eating patterns, hydration and everyday routines may affect physical wellbeing, concentration, energy and recovery.
The approach is practical and non-judgemental. It does not promote restrictive dieting or treat nutrition as a substitute for medical care.
Rfiveapp™ is the proprietary digital recovery platform developed by Recover360. It is designed to extend support into daily life through recovery check-ins, reflection, learning resources, progress awareness and personal recovery planning.
Rfiveapp™ strengthens connection between programme activities but does not replace psychotherapy, professional judgement, medical care or human relationships.
FROM FIRST ENQUIRY TO CONTINUING RECOVERY
Although every recovery journey is individual, participants can expect a clear and supported pathway.
You, a family member or a professional can contact Recover360 to request information. We will explain the programme, answer initial questions and outline the next appropriate step.
Assessment helps us understand current substance use, physical and psychological wellbeing, risk, relationships, existing support and recovery goals. Assessment is not a test or a promise of acceptance.
Where the programme is appropriate, the participant and Recover360 agree the initial focus of support — structured, while remaining responsive to emerging needs and progress.
The programme supports participants to consolidate learning, recognise protective factors, plan for future difficulties and remain connected with recovery beyond the most intensive period of support.
Recovery is rarely linear. Progress, setbacks, engagement, wellbeing and risk are reviewed throughout the programme so that support can remain appropriate and clinically responsible.
Participants engage with the agreed elements of the programme, supported by consistent relationships, regular reflection and Recovery Navigation.
Assessment and enquiry do not guarantee acceptance; support adapts to clinical need and progress. Longer-term engagement may include continued use of appropriate Rfiveapp™ resources and agreed follow-on support, according to the pathway available.
Recover360 provides structure without assuming that everyone recovers in the same way.
The programme is informed by person-centred and relational practice and recognises the influence of trauma, attachment, emotional regulation, social context, physical health and practical circumstances. Different psychological and behavioural approaches may be used where they are appropriate to the individual and within the competence of the practitioner.
Participants are expected to engage actively, but active participation is not the same as perfection. Difficulties, ambivalence and setbacks are approached as important clinical information and opportunities for understanding — not as reasons for shame.
Recover360 is being developed with clinical governance, ethical practice, safeguarding and professional accountability at its foundation. Our approach includes:
Recover360 does not claim to provide every form of addiction, medical or mental health care. Safe practice includes recognising when additional or alternative services are needed.
The programme draws on relevant addiction research, established therapeutic knowledge, emerging evidence concerning ketamine dependence and the perspectives of people with lived and professional experience.
Outcome monitoring, evaluation and participant feedback are intended to inform responsible improvement. As evidence and experience develop, learning from the ketamine pathway may support careful adaptation of the Recover360 model into other areas of addiction.
Families and loved ones can play an important role in recovery, but involvement must be thoughtful, appropriate and agreed. Recover360 supports families to understand addiction and recovery, communicate more constructively, develop healthier boundaries and protect their own wellbeing.
We also respect the participant’s autonomy, confidentiality and right to make decisions about their care, except where safeguarding or legal responsibilities require action.
Recover360 is committed to communicating programme fees, eligibility and available support clearly before participation begins. We recognise that access to specialist recovery support can be limited by cost.
As the organisation develops, Recover360 intends to pursue responsible partnerships, bursary opportunities and funded places where these can be secured. Availability will always be stated accurately; an intention to widen access is not a guarantee that financial support is currently available.
You do not need to have everything worked out before contacting us. An initial enquiry is an opportunity to learn more about Recover360, ask questions and consider whether an assessment would be appropriate. Family members and professionals may also contact us for information or to discuss a potential referral.